Sunday, October 7, 2012

Project Planning

When ever planning a project of any kind, always build in a contingency time of about 10% for any unforeseen problems that could occur. This will hopefully not be required and if this is the case, then you will complete the project slightly ahead of schedule.

Source: http://www.contactcenterworld.com/tips.aspx?id=4b34f342e1f449e2aee7405edf39988b

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