Source: http://usan.hivefire.com/articles/39056/hosted-predictive-dialer-vendors-should-be-pci-com/
Wednesday, October 10, 2012
Hosted Predictive Dialer Vendors Should Be PCI Compliant
Contact centers throughout the industry have been examining the potential of moving their operations to the cloud. According to this LiveVox (News - Alert) piece, one of the main concerns for these organizations is security. A valid concern, any CIO or IT manager seeking to take some or all of a company's operations to the cloud ? or any other platform ? should ensure the network and all associated data is safe.
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