Wednesday, October 10, 2012

Changing the Channel

Research reveals how consumers will contact customer service within the next two years. Contact centers need to evolve, as customers increase their demands for more responsive, higher-quality service in the modern multimedia world, according to research from Avaya

Source: http://usan.hivefire.com/articles/114621/changing-the-channel/

AT&T Bell Companies customer service quotes small business

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