Source: http://usan.hivefire.com/articles/110074/the-call-center-selection-process/
Monday, April 30, 2012
The Call Center Selection Process
A call center is there to provide help to your customers. If it is not helpful to you, chances are that it won't be of much help to your clients either. Here are some points that will help you get the right call center for your business: The right technology...the right hosted call center solution should....
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