New report covers the state of the North American contact center systems market. Market segments covered include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and restraints for growth and...
Source: http://usan.hivefire.com/articles/114477/north-american-contact-center-systems-market-marke/
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