Source: http://www.contactcenterworld.com/tips.aspx?id=09364e2375a44d02b989030e1e77ef4f
Wednesday, July 4, 2012
Consider The Options
Don't necessarily go with the newest glossiest product from the vendor, but take the time to reflect and consider the options. Use knowledge bases’ like contactcenterworld.com to help guide the decision making process. I don’t believe that one size fits all for organizations when they are serving their customers. -Paul White, Marketing Director for Graham Technology
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