Gartner kicked off its Infrastructure & Operations Management Summit last week with a top 10 list of the most significant emerging trends that will impact data centers and information technology used by businesses and government from now into the next four or five years.
The list was presented by Gartner Chief of Research Dave Cappuccio in a keynote address, in which he explained there's often a cascading effect as one trend such as employee mobile devices and cloud use affects others such as help desk operations.
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