West Interactive, a provider of customer contact transformation solutions, today announced that its Holly Voice Platform received a “Positive” rating in Gartner’s 2012 MarketScope for IVR Systems and Enterprise Voice Portals, released Aug. 8.
Source: http://www.contactcenterworld.com/view/contact-center-news/west-interactive-receives-positive-rating-from-leading-analyst-firm.aspx
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