It's 11 p.m. -- do you know what your Web stack is doing? Or not doing? If you're working for any serious firm, you have to know what's going wrong because the website is the front door, your mall presence, your receptionist, and your permanent booth in the big trade show called the Internet, all rolled into one. Even if the business is officially closed, insomniacs and people on the other side of the globe are going to come knocking.
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